Personal Data Protection Policy
1. Purpose of This Policy
Henix attaches great importance to the protection of personal data and is committed to ensuring transparency regarding the processing activities carried out in connection with the use of the website www.squashtm.com and its services.
This policy describes how your personal data is collected, used, stored, and protected.
It has been established in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the applicable French legislation.
2. Data Controller
The data controller is:
Henix, represented by its Chief Executive Officer, Philippe VAILLERGUES.
3. Personal Data Collected
As part of the use of the website, Henix collects personal data such as identification data, email address, telephone number, as well as information submitted through contact or appointment booking forms.
Such data is provided directly by users when using the website services, including through SquashTM download forms, newsletter subscriptions, free trial or dedicated instance requests, contact or appointment forms (including through calendar tools), as well as email exchanges.
When third-party services are used (for example Google for appointment booking or free trial requests), certain data may be transmitted according to the settings of such services.
In accordance with Article 32 of the GDPR, we implement all appropriate technical and organizational measures to ensure the protection of your personal data.
4. Data Processed in the Context of Dedicated Instances
As part of the provision of SquashTM instances to its clients, Henix acts as a data processor within the meaning of the GDPR.
In this capacity, Henix only processes the data necessary for operating the service on behalf of its clients, including email addresses, IP addresses, and connection and usage data, and solely on the instructions of the data controller.
5. Purposes and legal basis for processing
The personal data processing activities carried out by Henix are based on the following purposes and legal grounds:
Customer relationship
Purpose
Management of contact requests, contractualization, or provision of the SquashTM solution
Legal basis
Performance of pre-contractual measures / legitimate interest
Products & services
Purpose
Provision, access, and operation of SquashTM services (including trial versions and dedicated instances)
Legal basis
Performance of a contract or pre-contractual measures
Purpose
Management of customer environments (dedicated instances)
Legal basis
Performance of a contract
Marketing (content & communications)
Purpose
Sending communications and information related to SquashTM
Legal basis
Consent
Purpose
Management of newsletter subscriptions
Legal basis
Consent
Commercial Prospecting
Purpose
Carrying out direct marketing activities by sales teams (email, telephone, meetings)
Legal basis
Consent
6. Data Recipients
The data is exclusively intended for Henix internal teams (SquashTM) as well as technical service providers necessary for the operation of the website and services (for example: appointment booking tools, hosting providers, email delivery services).
Some of these service providers may be located outside the European Union. In such cases, data transfers are governed in accordance with the applicable regulations and are subject to appropriate safeguards to ensure a level of protection equivalent to that required within the European Union.
7. Data Retention Period
Personal data is retained for a limited period determined according to the purposes of the processing and the applicable legal obligations.
In this respect, data used for commercial purposes is retained for five years from the last contact or until the user withdraws consent, and data related to services is retained for the period strictly necessary for the provision of such services.
8. Users’ Rights
In accordance with the applicable regulations, you have the following rights:
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right of access
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right to rectification
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right to erasure
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right to object
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right to restriction of processing
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right to data portability
Henix has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with the applicable regulations and handling your requests.
You may exercise your rights:
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by email at: dpo@henix.fr
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or by post at the following address:
Data Protection Officer (DPO)
Henix
1 rue François Ory
92120 Montrouge – France
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL).
9. Cookies and Tracking Technologies
This website uses cookies and tracking technologies necessary for its operation.
Certain third-party services integrated into the website (such as Google or Wix) may place technical or audience measurement cookies in accordance with their own privacy policies.
Where required by applicable regulations, user consent is collected prior to the placement of cookies that are not strictly necessary.
The maximum retention period for cookies is 13 months.
10. Policy Updates
This policy may be updated from time to time.
Last updated: May 2026.